Reference

Set Your Own Limits Before You Start

We built Betjiji around tools that let you decide how much time and money you spend. Set deposit caps, session timers and cooling-off breaks from your account page—all active the moment you confirm.

Deposit referencesSession TimersCooling-Off PeriodsAccount closureReality Checks
Browse Lobby Read FAQ
Betjiji Set Your Own Limits Before You Start
VERIFICATION & FAIRNESS

How We Keep Play Transparent

Provider-Certified RNG

Slot and table outcomes come from studios like Pragmatic Play and Evolution whose random-number generators are tested by independent labs. We don't touch game logic; results are verified at the provider level before they reach your screen.

Limit Enforcement at Payment Level

Deposit caps apply before your bKash, Nagad or Rocket transfer is processed. The payment gateway checks your current limit and rejects any amount that would exceed it, so the control happens in real time rather than after the fact.

Cooling-Off Lock

When you activate a cooling-off period, login is disabled for the duration you chose. No one—including our support team—can lift it early. Your balance stays safe, and access returns automatically when the period ends.

Account closure Confirmation

Account closure requests are processed within 24 hours. Once active, the account is locked and cannot be reopened during the exclusion term. We send email confirmation the moment it takes effect so you have a record.

HELP RESOURCES

Where To Get Support

Team online

24/7 Live Chat

Reach our team through the chat icon any time if you have questions about setting limits, extending a cooling-off period or requesting Account closure. Dhaka-based agents handle account controls in English and walk you through each step.

External Counselling Links

We list contact details for independent counselling services on our site footer. These organisations offer free confidential advice if you're worried about your play habits or want to talk to someone outside the platform.

Account History Export

Download a CSV of every deposit, withdrawal, bet and session from Account Settings. Reviewing your own data helps you spot patterns and decide if you want to tighten limits or take a longer break.

Betjiji Control Tools Built Into Every Account

Control Tools Built Into Every Account

Every Betjiji account includes limit tools you activate yourself. Pick a daily, weekly or monthly deposit cap; the system blocks any bKash, Nagad or Rocket transfer above that threshold. Session timers remind you how long you've been in the lobby, and you can pause your account for 24 hours, 7 days or 30 days whenever you need a break. Account closure locks

the account for a minimum period you choose—6 months, 1 year or permanent—and we process that request within 24 hours. Reality-check pop-ups show elapsed time and spending at intervals you set. All limits apply instantly once saved, and raising a limit takes 24 hours to take effect so you have time to reconsider. We keep these controls visible in Account Settings so

you adjust them anytime without contacting support.

Responsible Play Glossary

What is a deposit limit?

A cap you set on how much money you can transfer into your Betjiji account per day, week or month. Once you hit that limit, the system blocks further deposits until the period resets.

What is a session timer?

A countdown that tracks how long you've been logged into the lobby. You choose the interval, and a pop-up reminds you when time is up so you can decide whether to keep playing or log out.

What is a cooling-off period?

A temporary account pause lasting 24 hours, 7 days or 30 days. During this time you can't log in, deposit or place bets. Your balance and history stay intact and access returns when the period ends.

What is Account closure?

A longer account lock you request—minimum six months, up to permanent. Once active, the account is closed for the full term and cannot be reopened early, even if you ask. It's the strongest control we offer.

What is a reality check?

A pop-up that shows how long you've been in the lobby and how much you've deposited or wagered during the session. You set the frequency in Account Settings and the alert appears at your chosen interval.

What is limit activation time?

New or tighter limits take effect instantly. If you raise a limit, the change waits 24 hours so you have time to reconsider. This delay helps prevent impulsive decisions during active play.

Account Control Questions

Log in, open Account Settings and tap Responsible Play. Choose daily, weekly or monthly, enter your cap amount in Taka and confirm. The limit is live immediately and applies to all bKash, Nagad and Rocket deposits.

You can lower a limit instantly or remove it. Raising a limit queues the change for 24 hours so you have a cooling window. During that wait, the current lower limit stays in force and you can cancel the increase.

The payment gateway checks your limit before processing the transfer. If the amount exceeds your cap, the transaction is rejected and your bKash, Nagad or Rocket balance stays untouched. You'll see an error message explaining why.

Go to Responsible Play in Account Settings, select cooling-off, pick 24 hours, 7 days or 30 days and confirm. You're logged out immediately and login is disabled for that duration. Access returns automatically when the period ends.

No. Once active, a cooling-off lock runs its full course. Our support team cannot lift it early even if you ask. Your balance and history are safe, and you regain access the moment the timer expires.

Open Account Settings, tap Responsible Play and choose Account closure. Pick a term—6 months, 1 year or permanent—and confirm. We process the request within 24 hours, send email confirmation and lock the account for the full period you selected.
Reference

Responsible Play Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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