Reference

Privacy Policy for Betjiji Bangladesh

We collect, use and store personal information to run your account, process bKash and Nagad transactions, and keep the platform secure. This policy explains what data we gather, how we protect it, and the rights you hold over your information.

Account data protectionWallet transaction recordsCookie and device trackingUser rights and accessRegional compliance
Betjiji Privacy Policy for Betjiji Bangladesh
SECURITY PRACTICES

How We Protect Your Information

Betjiji encrypts account credentials and payment data with industry-standard TLS. Session tokens expire after thirty minutes of inactivity. Two-factor authentication via SMS is available for withdrawals and account changes. We run daily scans for vulnerabilities and log every login attempt with timestamp and location. You see recent device history in account settings and can revoke access from any device instantly.

Encrypted transactions

Every bKash, Nagad and Rocket transaction passes through encrypted channels. Your wallet PIN never reaches our servers; the payment app handles authentication directly. We store only the transaction ID, amount and timestamp once the deposit clears, never your wallet password or OTP code.

Cookie controls

Essential cookies keep you logged in and remember language preference. Analytics cookies track which games you open and how long sessions last; these are optional and you disable them in account settings. Third-party cookies from game providers follow their own policies; check the provider directory for links to each studio's terms.

Account activity log

Your account page lists recent logins with device type, IP address and timestamp. If you see an unfamiliar entry, tap to revoke that session immediately. We keep ninety days of login history visible; older records are archived but available on request for account disputes or security investigations.

Data retention and deletion

Personal identifiers are anonymised thirty days after you close your account. Transaction records remain for regulatory compliance but no longer link to your name or contact details. Request a full data export anytime through account settings; the file arrives by email within three business days as a JSON download.

PRIVACY SUPPORT

Contact Us About Your Data

Questions about what data we hold, how to request a copy, or how to delete your account go to our privacy support team. Email responses usually arrive within one business day. Live chat handles urgent access issues. Phone support covers account lockouts and verification problems during Bangladesh business hours.

Team online

Email privacy team

Send data access requests, deletion requests or privacy questions to our dedicated inbox. Expect a response within twenty-four hours on weekdays. Include your registered mobile number and account email so we can verify ownership before sharing any records.

Live chat for urgent issues

Use live chat when you need to freeze account access immediately or when you spot unauthorised login activity. The agent will verify your identity with the mobile number you registered, then guide you through two-factor reset or temporary account suspension steps.

Phone verification support

Call our Bangladesh line if you cannot access your account email or mobile number and need to verify your identity another way. The team walks through alternative ID checks and can send a password reset link to a new contact method once verified.

Privacy Policy Questions

We collect your mobile number, email address, date of birth, device ID and IP address at registration. Payment records from bKash, Nagad and Rocket are stored when you deposit. Session data tracks login times and device type for security monitoring.

Yes. Request a data export from account settings or email our privacy team. The file includes registration details, transaction history, session logs and cookie preferences. Expect delivery within three business days as a JSON download to your registered email.

Active transaction history stays visible in your account dashboard for twelve months. Older records are archived and retained as required by financial regulations. Personal identifiers are anonymised thirty days after account closure, but transaction logs remain for compliance purposes.

No. We do not sell personal information. Payment processors and game providers access only the data necessary to complete transactions and deliver game sessions. Each provider follows their own privacy policy; links are in our provider directory.

Submit a closure request from account settings or email the privacy team. We begin a thirty-day review period to settle any pending transactions or disputes. After that, personal identifiers are anonymised and your login credentials are permanently deleted.

Essential cookies keep you logged in and save language preference. Analytics cookies track game usage and session duration; disable these in account settings without affecting core functions. Third-party game providers set their own cookies; manage those through browser settings or the provider's own controls.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.